Troubleshooting Missing Facebook Pages in Lead Connector

To ensure a smooth connection between your Facebook account and the Lead Connector, it's crucial to grant the necessary permissions. If you're experiencing issues where some Facebook pages aren’t visible in the list, follow this step-by-step guide to resolve it:

Step 1: Access Your Facebook Settings

• Log in to your Facebook account.

• Go to Settings, then select Business Integrations.

Step 2: Locate the Lead Connector

• In the Business Integrations section, look for the Lead Connector app.

• Once located, click on the "View and Edit" option next to it.

Step 3: Review and Adjust Page Permissions

• A popup window will appear showing your connected pages and channels.

• Ensure that all necessary permissions are granted, and all relevant social channels (including any missing ones) are selected. If any pages or channels are unchecked, you can enable them from this window.

Step 4: Save Changes and Reconnect

• After adjusting your permissions, click Save.

• Now, go to Settings in the Social Planner of your Lead Connector, and try reconnecting your Facebook pages. This should resolve the issue, and any previously missing pages should now appear.

By following these steps, you should be able to see and connect all your Facebook pages in the Lead Connector successfully.