How to Restore Deleted Workflow
What is this feature? This feature allows users to restore workflows that have been deleted.
How to restore deleted workflows?
A new tab named "Deleted" has been added to the workflow list page.
Users can navigate to this tab, where all deleted workflows will be displayed.
To restore a workflow, users can click the "Restore" button next to the desired workflow.
To delete a workflow, users must type in the workflow name.
Permissions:
Only Location and Agency Admins will have the ability to use this feature.
The restored workflow will not retain the permissions it had before deletion; it will be moved to the root level.
FAQs
Q: For how long will the deleted workflows be present in the "Deleted" tab? A: The workflows will be removed from the "Deleted" tab after 90 days.
Q: Can I delete the workflow I just restored? A: No, the restored workflows cannot be deleted for the next 48 hours.
Q: Can I restore the workflow I just deleted? A: You will be able to restore the workflow 30 minutes after deleting it, as the deletion process will be in progress.
Q: Will my workflow be in a published state after restoration? A: No, upon successful restoration, the workflow will be placed in the Draft stage.
Q: What will happen to the deleted workflow in the case of a location transfer? A: For the new location, deleted workflows from the old location will no longer be visible. Only deleted workflows from the new location will be displayed.
Q: Will all the information be available in the workflow after restoring it? A: Below are the features related to the workflow that is being restored:
Upon restoring a workflow, the contact information in the enrollment history and execution logs will remain intact.
Any contacts in the wait step will be removed from that particular execution.
The restored workflow will retain its original triggers and actions with the same configuration.
Contacts that were in the workflow when it was deleted will not be restore
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