Chat Widget Window

Let’s explore the appearance of your chat widget that visitors will see upon clicking to start a chat.

Widget Preview Section

This is a preview of what your chat widget will look like on your site. As you make updates to its design, you’ll see real-time changes here, allowing you to get a clear idea of the final result.

Header Customization

In this section, you can modify the text at the top of your chat widget. Typically, this area can display a welcome message or your business name.

Introduction Message

This message is shown at the top of the chat window, giving the impression that it’s from a live representative. We suggest posing a question or requesting visitors to leave their contact details.

---

Email Capture Field

If you want to gather emails from users initiating a chat, you can enable this feature here.

Legal Disclaimer

Since the chat widget exchanges data via email or text, it's necessary to include a legal message informing visitors that their shared information will be used to contact them.

Color Customization

Adjust the color scheme of your chat widget to align with your website's branding.

Displaying Agency Branding

You can decide whether to display your company's logo or name in the footer of the chat window.