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How to set up a dedicated sending domain within a Sub-Account

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What is a Dedicated sending domain?

A dedicated sending domain allows you to send emails that appear to be coming from your brand, and this can help you maintain a better reputation with email services. Any company can create a dedicated sending domain, and it's quick and easy.

By default, all emails sent from our platform will show the name of our email-sending servers in the "sent on behalf of" or "sent via" email headers:

When you set up your own custom mail server domain, you will see a different "mailed-by", "sent on behalf", or "sent via" field.

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How to create a dedicated sending domain?

You can create multiple sending domains under your account and make one active.

  1. Navigate to Settings - > Email settings - > Email Services

  2. If you are in the LC email system, you can find the Dedicated domain button, else please switch to the LC email system to create a custom sending domain.

  3. Click the 'Dedicated domain' button

  4. Add your domain details Here are instructions for common providers:

    • GoDaddy

    • Google Domains

    • Hostgator

    • Hover

    • Namecheap

    • Squarespace

    • AWS

    • Cloudflare

    • Bluehost

    • Hostinger

    • InMotionHostwinds

    Note:

  5. Verify Domain Apply your new DNS records to your company’s DNS provider’s platform to activate the sending domain. Every domain host will have a slightly different method of doing this.

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How to set up a dedicated sending domain for Targeted Email Categories?

You can set up domains under your account only for the Sub-account created domains. A maximum of 5 domains can be assigned to a single type.

  • Navigate to Sub-account Settings - Email Service -> SMTP Service -> Dedicated Domain and IP -> Domain Configuration

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How to set up a default header for a dedicated sending domain?

You can set up default "From address and Email" for dedicated domains under your account only for the Sub-account created domains.

  • Navigate to Sub-account Settings - Email Service -> SMTP Service -> Dedicated Domain and IP -> Set headers unnder dedicated domain.

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Ability to turn ON/OFF email tracking

You can enable or disable open and click tracking for emails.

  • Navigate to Sub-account Settings - Email Service -> SMTP Service -> Dedicated Domain and IP -> Domain settings under dedicated domain.

Open Tracking:

  • Enabled by Default: Open tracking is now enabled by default for all outgoing emails.

  • How to Disable: You can now choose to disable open tracking for specific domain by adjusting the tracking in the dedicated sending domain tracking settings.

Click Tracking:

  • Enabled by Default: Click tracking is also enabled by default for all outgoing emails.

  • How to Disable: You can now choose to disable click tracking for specific domain by adjusting the tracking in the dedicated sending domain tracking settings.

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FAQ

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How to choose a sending domain name for my account?

It would be best if you used a unique subdomain that is not used for any other purpose. A subdomain is a secondary part of your root domain. For example, if your dedicated sending domain is [email protected], your subdomain would be the “mg” portion.

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I've added a domain by not verified at the time/some of the records are not verified, How to verify?

1. Navigate to Settings - > Email settings - > Domain services

2. All the unverified domains will be in an inactive state

3. Click on the three-dot and verify button

4. You will be able to see the same records and unverified records. once you have added all the records click Verify button again

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How to delete a domain?

Navigate to Settings -> Email settings -> Domain services

Click on the three-dot and click the delete button.

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How to move sending domain from Mailgun to LeadConnector?

Very simple, delete the domain from MailGun and create the same in LeadConnector.

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How to set a dedicated domain as active/default?

Check the checkbox to make as active/default

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