How to Use the Manual Payment Method in Your Ecommerce Store

How to use

Manual Payment Method setup:

  • Store owners can set up manual payment methods for their e-commerce stores at: Payment > Integrations > Manual Payment Methods.

  • Initially, store owners can choose either Cash on Delivery or create their own Custom Payment Method.

  • Once a payment method is added, Payment Instructions and Messages are optional fields during setup.

  • Store owners can enable manual payment methods for either the Order Form or E-commerce Stores. These options will appear at checkout only if enabled at this step.

  • Store owners must click Save to apply the changes.

Collect Payment flow (for manual payment method orders):

  • Post receiving the order, store owners can record collected payment at: Payment > Orders > Select the Order > "Collect Payment" CTA.

  • Store owners can collect a payment and define the Payment Mode from dropdown. Notes (optional) can be added as well.

  • Once marked as paid, transaction status will get updated along with the mode of payment.

Notes:

  • A manual payment method can be set up when a payment integration is already connected in the current version.

  • If a recurring product is part of the order, manual payment methods won't show up at checkout.

  • Collect order flow is applicable for Manual Payment Method orders only. Once marked as paid, it can't be reverted.

  • If the payment method isn't enabled for either the

  • E-commerce stores and Order Forms, it won't appear on the checkout page.

  • Store owners can set up both

  • Cash on Delivery

  • Custom Payment Method

  • simultaneously.

Manual Payment Method setup:

Checkout page preview:

Collect Payment flow in order details page:

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