Handling Hidden or Broken Elements in the Email Builder

Sometimes, users reduce the size or padding of elements to the point where they become invisible, preventing selection or editing. To resolve this, a feature allows you to access the full structure of your template.

Accessing Template Layers

At the top left of the email builder, you'll find a menu icon, also known as the "burger" menu. Clicking this will open up a list showing all the layers in your template.

Viewing and Managing Columns

By selecting any section from the layer menu, you'll reveal the columns associated with that section.

Editing Column Elements

Clicking on a specific column will show all the elements inside that column. You can adjust the visibility of each element for mobile or desktop views and can also choose to edit or remove individual elements.

Navigating to Elements via the Tree

When hovering over an element in the layer tree, the email builder will automatically scroll to that element, making it easy to locate and adjust.